Terms and Conditions

Online Classes

1. Booking and Participation: To participate in online classes, preferably book your spot 12 hours before the class starts. If you need to make a last minute booking please contact me via email or via phone. 

2. Technical Requirements: Ensure you have an up-to-date version of the Zoom application on your device. If you already have Zoom, make sure to check for updates within the application. You'll need a functioning webcam, microphone, and a stable internet connection. For safety, we request participants to share their video at least once to verify their identity. This is especially important for classes involving tweens and teens. While not mandatory, leaving your video on throughout the class enhances the social experience.

3. Recording: All online classes are recorded for quality assurance and safety purposes. Recordings are not made public, and access is limited to teachers and enrolled students. Recordings are retained for three months and then deleted.

4. Equipment & Supplies: Make sure to have any equipment or supplies needed for classes or workshops. Descriptions and emails will list any supplies or equipment that you will need. Being prepared is the responsibility of the participant to be ready prior to start of the class or the workshop. 

In-Person Classes

1. Booking and Participation: For in-person classes, kindly book your spot through the website at least 30 minutes before the class begins. You have the option to pay online or in person. If there are no bookings made via our booking service or manually at least 30mins before a class or session is to begin the class or session will be automatically canceled. 

2. Equipment & Supplies: Make sure to have any equipment or supplies needed for classes or workshops. Descriptions and emails will list any supplies or equipment that you will need. Being prepared is the responsibility of the participant to be ready prior to start of the class or the workshop. 

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Payment & Plans

1. Fees: Class prices apply per participant, whether online or in person. Each participant joining an online class must be enrolled and paid for individually.

2. Monthly/Weekly recurring Plans: Adult & Teen monthly plans offer a set number of classes within the month or the week, applicable to online yoga, meditation, and yoga in the park. Plans don't cover workshops, retreats, coaching, or NDIS classes. NDIS classes are invoiced based on your NDIS plan's goals and funding. Automatic recurring charge until cancelled. You will still need to book which session you would like to attend at least 30mins prior to class time. Refund provided within 24 hours of renewal charge, if you need to cancel. Unused classes sessions for recurring plans do not roll over.

3. 10 Packs: These are intended for individual use and have no expiration date. They are valid for regular yoga or meditation classes, excluding workshops, retreats, coaching, or NDIS classes.

4. NDIS Invoiced: Classes are billed in line with your NDIS plan's objectives and funding. Under Core or Capacity Building funding. Private sessions either in person or online are available upon request.

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Standard Refund/Reschedule Terms

 

These standard terms apply to classes and workshops/retreats

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1. Cancellation and Refund: Full refunds are available within 24 hours of purchase or within 24 hours of renewal for recurring plans. For classes, cancellations 24 hours before the class start result in a full refund. Workshops, multi day courses and retreats grant full refunds if canceled 7 days before the the first class or event. 

2. Nicole's Cancellations: If Nicole cancels a class or event in advance, a full refund is provided.

3. Rescheduling: If a class is rescheduled by Nicole, you can request a pro-rated refund for the rescheduled meetings if you are unable to attend. If the reschedule is requested by you and you are unable to attend the rescheduled meeting, then no refund will be provided.

4. Meeting Promises: If Nicole doesn't meet the promised number of meetings for workshops/course/retreats, a pro-rated refund can be requested.

5. Missed Classes: Missing a class does not entitle you to a refund. However, transfers to other sections may be possible at Nicole Dooley's discretion, and class recordings might be available for online classes.

6. Late Arrival: If you haven't joined a class within 10 minutes of the start, it may be canceled, and you won't be eligible for a refund.

7. Transfer: Nicole may transfer you to another section of the same class with your consent.

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